Terms, privacy, and policies.

1. Terms of website use

By accessing and using this website, you agree to be bound by these terms and all applicable laws and regulations. If you do not agree with any part of these terms, please do not continue using this site.

The content on this website is provided for general information and booking purposes related to VAZATEL. We may update or change the content, prices, and availability at any time without prior notice.

1.1 Acceptable use

• Do not use this website for any unlawful, fraudulent, or abusive activity.
• Do not attempt to disrupt or interfere with the security or operation of this site.
• Do not use automated tools to excessively scrape, copy, or overload our servers.

1.2 Intellectual property

All branding, logos, text, images, and other assets on this website are owned or licensed by VAZATEL and may not be copied, modified, or redistributed without our prior written consent, except where allowed under applicable laws.

2. How we handle your data

We respect your privacy. We only collect personal data that is necessary to provide our services, such as processing reservations, communicating with you, and improving the guest experience.

2.1 Information we collect

• Contact details such as your name, email address, and phone number.
• Reservation details such as stay dates, room type, and preferences.
• Technical data such as IP address, browser type, and basic usage analytics to maintain and improve the website.

2.2 How we use your information

• To process bookings and manage your stay with us.
• To send booking confirmations, reminders, and important updates.
• To respond to inquiries or support requests you send us.
• To help prevent fraud or misuse of our services.

2.3 How long we keep your data

We keep your data only as long as reasonably necessary for the purposes described above, or as required by local regulations (for example, invoicing, tax, or visitor records).

2.4 Your rights

Depending on applicable law, you may have the right to request access, correction, or deletion of your personal data. You can contact us using the details in the “Contact for legal questions” section.

3. Cookies and tracking technologies

This website may use cookies and similar technologies to provide core functionality (such as session management) and to help us understand how visitors use the site.

3.1 Types of cookies

• Essential cookies – required for basic features such as login or booking.
• Performance cookies – help us understand traffic and usage patterns.
• Preference cookies – remember your language, preferences, or settings.

4. Reservations, payments, and cancellations

When you make a booking through this website, you agree to provide accurate information and to comply with the specific booking conditions, including payment and cancellation rules shown at the time of reservation.

4.1 Booking confirmation

A reservation is considered confirmed once you receive a confirmation email or booking code from us or from our payment provider, where applicable.

4.2 Prices and taxes

Prices displayed on the website are subject to change and may vary depending on dates, room type, or occupancy. Taxes or additional fees will be shown during the booking process where possible.

4.3 Changes and cancellations

Change and cancellation terms depend on the rate you choose (for example, refundable or non-refundable). Please review the conditions displayed on the booking page before completing your reservation.

5. Liability, disclaimers, and governing law

5.1 Website information

We make reasonable efforts to keep information on this website accurate and up to date. However, we do not guarantee that all content is always complete, error-free, or current. Room photos are illustrative and may differ slightly from the actual room.

5.2 Service availability

Access to the website may be temporarily suspended or restricted for maintenance, upgrades, or technical issues. We are not responsible for any loss or inconvenience caused by such interruptions.

5.3 Limitation of liability

To the extent permitted by applicable law, VAZATEL is not liable for indirect, incidental, or consequential damages arising from the use of this website or our booking services. This does not exclude liability that cannot be limited under law.

5.4 Governing law

These terms and the use of this website are governed by the laws applicable in the jurisdiction where VAZATEL operates, without regard to conflict of law principles.

6. Contacting us about legal or privacy matters

If you have questions about these terms, our privacy practices, or how we handle your data, you can contact us using the details below.

We may update this legal page from time to time to reflect changes in our services or legal requirements. If the changes are significant, we will try to provide a clear notice on this site.